We are open for Business

Like you, our organization is closely following recommendations of global health organizations as well as local authorities in Ghana to ensure that our response to the Corona-virus outbreak is proportional to the situation.



We hope you and your families are safe and well in these unprecedented times.

In the uncertainty we are facing over COVID-19, we would like to inform you as to how we are handling this ever-evolving situation and how we can best support our customers and business partners.

+ Firstly, safety and well-being are paramount! Our number one priority is the health and well-being of our employees, our families and that of our customers.

+ Our team will be working from the office with minimal site visits to respect the social distancing directives. We will be happy to visit your site in case of an emergency. Please feel free to contact our sales team via phone or email. 

+ For any technical queries or requirements, we encourage you to directly contact our engineering team or alternatively go to Ask.Hilti.ae where Hilti experts are available to support you digitally on any technical or engineering questions that you may have.

+ Our Customer hot line remains available to support you at 0559-729-4326 or 0540-108-781 while our website www.hilti.com.gh is available around the clock.

+ Our Hilti Store and our Tool Service Center are open.

What steps have Hilti account managers and engineers taken to adapt to the new normal?

Hilti representatives are ready to consult with you virtually or face to face to help improve safety and productivity on your projects. Your safety is our priority so strict hygiene measures will be adopted including the following:

• + Wear appropriate face masks and PPE at all times during a visit 
• + Maintain social distancing at all times and meet in open spaces when possible 
• + Understand and follow your safety expectations; both on-site and office visits 
• + Clean all tools and equipment with alcohol-based solutions before and after use 

We will keep you informed regarding the status of our supply chain as needed and communicate any critical supply issues as soon as they are identified.

If we look out for each other, we can endure these challenges over the coming weeks and months and return as a stronger, more caring industry and country.